Roadside Assistance
_{24/7, 365 days a year, we are here to help!}

5-Year Roadside Assistance

Available 24 hours a day, 365 days a year, Volkswagen 5-year roadside assistance offers peace of mind if the unexpected was to happen. With our comprehensive cover, a roadside breakdown doesn't have to cause you any further distress.

One call to 0800 577 599 and our team will organise help.

T&Cs apply

We’ve got your back

On all new Volkswagen vehicles, Roadside Assistance is free for the first five years or 150,000km’s*, whichever comes first, as per the active warranty period of the vehicle.

We provide 24-hour roadside assistance, emergency accommodation, car rental and towing as well as property assistance. Our additional benefits include flat batteries, emergency fuel, flat tyres, lost or locked keys, bogged vehicle, taxi and legal or medical advice.

^{*Volkswagen Crafter 5-years / 250,000kms, whichever comes first.}

In most cases a breakdown can be resolved at the roadside, getting you safely back on your way. We'll provide you with expert advice and, if needed, we'll tow your car to the nearest approved Volkswagen dealer.

Our roadside services include:

Testing and Jump-starting your vehicle.
Getting access to your vehicle if you're locked out.
Changing your tyre.
Delivery of fuel if you run out.
Tow to an approved dealer or place of safety.

Extra Care

If you’re 100 kms or more from home, and the problem can’t reasonably be repaired within 24 hours, we will provide:

Transport to the nearest authorised Volkswagen dealer.
Up to 3 nights accommodation for yourself and those travelling with you.
Or a rental car for up to three days or alternative ground transport home or on to your destination.

Service has its benefits

If you service your vehicle at an approved service centre, you can receive 12-months of roadside assistance coverage.

To be eligible for Service Roadside your vehicle must be in a roadworthy condition and have the Volkswagen standard scheduled service carried out by a participating approved service centre.