My Volkswagen
Part of the family
Your prized possession
We know how much you care about your Volkswagen—because the feeling is mutual. That's why we've put everything you need to enjoy and maintain your Volkswagen in one place. Find information from servicing and warranties to accessories and quick tips.
Warranties
Driving a Volkswagen is designed to be a worry-free experience. The excitement you feel behind the wheel comes with the reassurance that your car is covered.
When you buy a new car from an authorised Volkswagen dealer, we provide a comprehensive warranty for the first five years.
Accessories and Merchandise
Accessories
Customise your Volkswagen (or yourself) to suit your lifestyle. Whether it's transport solutions, comfort and safety equipment, sport and lifestyle items or the coolest merchandise, our extensive Volkswagen Genuine Accessories range will add that finishing touch to you and your Volkswagen.
Merchandise
The Volkswagen Lifestyle Collection is an innovative, modern, sporty and unique range of genuine merchandise.
At the heart of each of our collections you will find high quality design, superior materials and superb workmanship. This is what we value; both in our vehicles and our genuine merchandise.
Keep your Volkswagen 100% with Volkswagen approved collision repair
Accidents happen, and to help you get back on the road we have a range of authorised collision repairers who have undergone training to repair Volkswagen vehicles to the highest standard and back to looking its best.
Keep your Volkswagen 100% with Volkswagen approved collision repair
Accidents happen, and to help you get back on the road we have a range of authorised collision repairers who have undergone training to repair Volkswagen vehicles to the highest standard and back to looking its best.
5-Year Roadside Assistance
With complimentary 5-Year Roadside Assistance, we’ve got your back with 24/7 365-day access to our New Zealand based breakdown support team. Whether you experience a flat battery at Cape Reinga’s lighthouse or locked the keys in your Volkswagen while hunting the famous Bluff oysters, a free call to 0800 577 599 will see you right.
Service campaigns and recalls
Volkswagen New Zealand is dedicated to providing vehicles of outstanding quality and value and, as part of our constant efforts to ensure ongoing customer satisfaction and safety, service campaigns and/or recalls may be introduced from time to time.
Infotainment updates
Your Volkswagen may have a navigation update ready and waiting!
Depending on the model and the specifications negotiated with your selling approved dealer, an infotainment update can be downloaded and applied to your vehicle.
Simply visit the link below or talk to your Approved Service Centre about available updates.