Mechatronics Unit

No. The inspection is required for all vehicles included in this recall, but it does not mean that your vehicle will require any component replacement.

Recalls address any potential safety related defect, due to a feature of design or construction that could pose a risk to the driver, vehicle occupants, or other road users. In the interest of safety, any recall affecting your vehicle should be completed immediately.

If your vehicle has been affected by a recall, Volkswagen will contact you by email or post to let you know and to advise you of the next steps.

No - service campaigns and/or recalls do not affect the warranty policy on your vehicle, nor your rights generally under the New Zealand Consumer Law.

No - there is no charge for service campaign and/or recall work.

All Authorised Volkswagen Dealers in New Zealand have been informed of all active service and recall campaigns.

Yes, that is important. Your Volkswagen Dealer wants to ensure that parts (if required) are readily available to ensure that you are back on the road as soon as possible.

Over time a crack of the pressure accumulator of the mechatronic unit in the gearbox can occur.

A production fault as part of the mechanical treatment leads to the reduced strength of a component within the hydraulic system.

Oil and pressure are lost in the hydraulic system of the gearbox. As a result, the transmission of engine/gearbox is interrupted and drive to the wheels is lost.

Beetle, Golf, Jetta, Passat, Polo, Scirocco, Touran and Caddy with 7 speed dual clutch gearbox and a mechatronic unit produced from October 2008 to November 2014. Please note this list of models is applicable to some but not all vehicles between the production dates and may only be applicable to some markets.

If required, we check the mechatronic unit for you and if needed, the faulty components in the hydraulics are replaced along with a software update of the mechatronic control unit.

The check and the repair of the vehicle (if needed) takes up to four hours.

If you require a loan car while this work is being completed, the dealership will arrange this at the time of making the appointment for you.